Platinum Relations

About Us

Platinum Relations began when we discovered a need for more tailored and attentive payment processing solutions while working with charitable organizations in the early 2000s. After experiencing a company that raised rates on its valued merchants without warning and limited support in resolving chargeback attempts, a new business would prioritize fairness and transparency. The result was Platinum Relations – a company built on the belief that business should be conducted with integrity. Today, Platinum Relations supports a large portfolio of merchants, offering not just payment processing but a partnership built on trust. We approach every relationship with the understanding that running a business is full of challenges, and we’re here to be a reliable, supportive partner every step of the way.

At our core, we’re redefining what it means to offer credit card services by focusing on authentic, human-centered relationships. Our team of dedicated consultants takes the time to understand your unique needs, collaborating with you to develop customized strategies that enhance your payment processes. When you choose us, you’re choosing a partner committed to your success, providing a level of personalized service that truly distinguishes us in the payment processing industry. Even with our growth, our goals and values have always remained the same: to be a company that always does the right thing, even when no one is looking.